Private User

In Sep 2020, I was searching for a heating and cooling contractor to replace my 18 years old systems. I did my research and decided to go with Trane model. Called few different contractors who tried to push products available to them so they can make higher margin. After reading positive reviews in Home stars, I dropped by Ultra Built-in Systems who are located closer to my home. Eric who was very professional and friendly, greeted me. He listened to me carefully to understand my needs and recommended with few different choices. I was able to pick the one which suited my budget. Since he didn’t have the AC model I was looking for, he quickly placed the order for me with Trane. He visited my place the next day to get the measurements and within next few days both furnace and AC were installed. The installation crew were very polite and possessed very good knowledge. Answered all my questions and also gave me a crash course about all the system controls. I waited a hole year to write this review because I wanted to make sure everything works fine during all four seasons. Happy to say all is good and we are enjoying the comfort. Because of the excellent experience I had with Ultra Built-in Systems, last week (Oct 2021) I contacted Eric again to purchase a water heater to replace my old rented unit. Again, as expected Ultra Built-in Systems delivered an excellent service and my unit was replaced very quickly. The installation crew was very professional too. They were thorough and cleaned up the work area before they left. Thank you Eric and team for the excellent service. We appreciate the hassle free service!