Reviews

10/10

I looked up this company on the HomeStars site and called them based on the positive reviews and high integrity customers had about their service. They are honest hardworking people who did a great job cleaning our ducts and even helped move our furniture out of the way. The gentleman who visited spoke of his boss (the owner) positively and this showed me that they are a good company. The worker was neat and took his time to do the job properly and cleaned up thoroughly after. He also provided free dryer vent cleaning and gave us many tips on how to keep our ducts clean and about fire prevention.

Approximate cost of services:
$300.00
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10/10

I painfully interviewed over 10 companies and at the end was going to go with another company based on price but Niraj came back and offered me a good deal that fit within my budget and promised me the same quality job and workmanship that I observed at a neighbours home - I was very impressed with their work and final result. The job was done very professionally and the team who worked in my home were friendly and nice. They allowed me to spray my mold prevention liquid before installing the windows and did their best to be careful and help clean up after as we have very small children who were still crawling at the time. Only problem was that our unique window grill design (which other companies either refused to design or wanted extra money for) was manufactured incorrectly for only one window - but the company did not hesitate to satisfy us - it just took awhile because Niraj had to work closely with the manufacturer to ensure it was done right which meant he had to go out of his way. Also this same window cracked a few weeks after installation but for this they were much quicker in manufacturing and coming by to replace the window (I think this was because the manufacturer already fixed and created the design template for the grill pattern so they didn’t need to do that again!). The quality of their work is superb...after reviewing many contractors and asking a million questions to understand their step-by-step process I noticed that Window Choice covered extra details that other companies charged extra for. I did my research and visited their references to review their work along with the other two contractors I considered at the end. My own hard work researching everything paid off as it has now been over a year and the windows have made a difference both esthetically (got quite a few compliments) and the windows are good quality and help with energy efficiency. Their work is warranted for quite a few years and so far they have honored every part of their warranty which gives us piece of mind. I have recommended them and will definitely continue to do so. Thank you Niraj, James and your team for work well done!

Approximate cost of services:
$8,000.00
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Company Response

I'm sure Niraj would have loved to respond, but since I met Elaine as well I wanted to make sure there was something back from us. Thank you so much Elaine for bothering to write the review. Especially considering that installation was a fair amount back. I remember Elaine being very concerned that the windows came out just right(the grill pattern was rather tricky). Thank you so much Elaine for taking the time to thank us. I will definitely let Niraj know your thoughts. Sincerely, James McKay.