Window Choice

Windows & Doors Installation & Service
Mississauga ON L5S
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92%

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Reviews by rating (past 12 months)

Reviews for Window Choice

Average customer rating:
9.5 10 (89 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
10/10

We love our updated house!

Consultation for new windows is an expensive project. We trusted the experienced advice from James and assistance with new colour to suit our home. The detail all matched too: caulking around door and coloured trim on exterior and white on interior windows. We are pleased with the crank handles and screens which can easily be removed (but you dont even notice). Our curb appeal has increased big time and we are anxious to see our energy savings. We used Goodchannel Painters (Jacky) to match up outside trim (eaves, shutters, siding, doors) for a reasonable price and the result is beautiful and modern!

Approximate cost of services:
$35,000.00
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Company Response

Thanks so much! It was really easy getting things organized as you had spent a lot of time considering what you wanted done before you even met us. Thanks for all your help, and we appreciate the kind words. I love your two bay windows! - James

Lisa W.
Lisa W.
1 review Markham, ON
10/10

Fantastic After Service Followup

James is an owner of this company and he completed door replacements for 2 other family members who recommended him to me. His quote was reasonable and James was great in all communication and timing. Zron was the installer who was professional, quick and cleaned up after installation. One of the most impressive item to me was the after service follow up, I kept my "old knob/lock hardware" but after installation I had a concern with the old knob latch not working properly, I contacted James who came out a few days later with a new set of knobs and installed them complimentary. I am amazed and give James the kudos he deserves for the follow up after care service even though it was my old hardware giving the problem. Other companies would ignore the client and say it wasn't their concern but not James; this is an impressive and fantastic company if you decide to get your work done by Window Choice even after installation the follow up service is top notch.

Approximate cost of services:
$3,700.00
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Company Response

Thanks Lisa! Appreciate the kind words, thanks for taking the time to write us a review.

Private User
Private User
Private User reviews Brampton, ON
10/10

Excellent service!

Very happy with our patio door and windows. This is the second time we are using Window Choice. We had a great experience both times. Dealt with James and Kien. They helped us pick the right products for our home. Friendly, on time, delivered ahead of schedule! Zoran, the installer, did a great job! Arrived on time, completed the job within a few hours, and cleaned up before he left. Highly recommend!

Approximate cost of services:
$3,000.00
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Company Response

Really appreciate the review! I'll pass your kind words on to Kien as well. Please call us if you need anything - James

Steve in Hamilton
Steve in Hamilton
1 review Toronto, ON
10/10

Bathroom window replacement

Excellent service. We needed a cracked window replaced while doing a bathroom renovation. James went above and beyond to help us out. Answered all our questions and got us exactly the window we wanted. Would recommend and use again.

Approximate cost of services:
$550.00
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Diana C.
Diana C.
3 reviews Toronto, ON
10/10

Windows and Kitchen Door

James and his team are wonderful to work with.!!!! They take a very committed interest in their client's satisfaction in a job well done. They did 4 different jobs for me, on 4 different occasions, which shows I kept coming back for their products and service.

I would HIGHLY RECOMMEND THIS COMPANY.

Thanks for well done jobs!!!!!!

Approximate cost of services:
$10,000.00
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Company Response

Diana is one of those customers you get to build a long-term relationship with. She always had a great idea of what she was looking for in the future, and in the end we would work through the projects on a priority basis. Just a very great person to deal with! Thank you very much for the kind words.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Great Work at a Good Price

We bought an enclosure from them with our door number etched on the top. Great quality, awesome customer service from James and the installer. I spoke to around 5 different companies and am glad I went with Window Choice.

Approximate cost of services:
$2,000.00
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Company Response

Great customer to work with. I always show their porch as example of how good they look in black. Thanks for the business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Warranty Service

James was very nice and responsive. I called James with a door issue. The door was installed by Window Choice many years ago. The problem was resolved within 2 days. James told me that the repair is on the house. Thank you.

Approximate cost of services:
$0.10
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Company Response

Hi Kim, Thank you very much for the review. As you know - we always try our best to take care of everything at our cost for customers regardless of if it's covered by warranty, or not.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Replace Windows and Door and Service

We got several quotes from different companies and found Window Choice to have a complete solution at a competitive price. The installation crew was prompt, clean, professional and accommodating.

We were pleased that Window Choice stands behind their product when several months later we called James to have a one of the windows adjusted. He immediately scheduled a service technician who promptly rectified the issue.

Most most of all, after a couple of years following the installation, a squirrel decided to chew through two of the screens. James was very gracious, went the extra mile and had the screens re-screened free of charge.

Thank you very much James and the whole team at Window Choice.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for mentioning the screen service. Even today we have gotten a couple screens re-meshed. We just ask that people drop them off and we can take them to the factories when we can to avoid cost for our customers.

jayg from Toronto
jayg from Toronto
9 reviews Richmond Hill, ON
10/10

Great Experience All Around

Shopped around a few places for an enclosure and was lucky enough to find this company. James was very helpful and responsive - prices are good and the whole experience was positive. Jim the installer did a great job and went that extra mile. Thanks again guys!

Approximate cost of services:
$2,100.00
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Company Response

Thanks Jay! Congrats on the new house - I really like the black choice for colour. Thanks again for the business.

Karen
Karen
2 reviews Brampton, ON
10/10

4th time hiring Window Choice

We hired Window Choice once again to have bedroom and bathroom windows replaced that were from back in the 80's. Long overdue for something new. As always Ken is a pleasure to work with, the team always do a great job and the windows look fantastic. Would recommend them to anyone needing windows. Previously we have hired Window Choice to replace basement and living room windows at our old house and basement windows and a patio door at our current home.

Approximate cost of services:
$5,700.00
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Company Response

Thank you so much Karen! I'll pass on the kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window Choice

Window Choice has a great BBB record, with an exceptional warranty and easily accessible owners. We have references in all postal codes in Mississauga, Brampton, Oakville, and most of Toronto including Markham, Scarborough and Richmond Hill. We usually will require NO deposit and install everything before payment is due.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
UPVC Vinyl Windows, Steel & Fibreglass Entry Doors, French Doors, Garden Doors, Patio Doors, Porch Enclosures, Storm Doors, Bay & Bow Windows.
SERVICES
Brick & Wood Cutouts, Partial & Complete Cutouts, Rebuilds, Enlargements.
BRANDS
Window-Pro, Novatech, Oceanview, Integral, Trimlite, York Aluminum, Northern Lights and Doors
STYLES
All Styles & Features
SPECIALITIES
Cutouts, Building of Bays & Bows, Exterior Doors, Complicated Jobs.
WEBSITE
https://www.windowchoice.ca
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheques, Credit Cards, C.O.D., Money Orders, Bank Drafts.
MEMBERSHIPS
BBB, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.