Reviews

10/10

[NOTE: The "Job Price" refers to how much we paid for the bathroom reno but this review is about a followup repair.] We called Peter about a very slow leak that had started from a corner of our bathtub that he had renovated four-and-a-half years ago. (It's from a top corner of the bathtub near where the shower stall glass is mounted) The leak had actually appeared a couple of years ago and Peter had come back to try to find the source and fix it. But it was a mystery as to where it was coming from. He repaired the minor damage to the wall next to the tub and it took another year or so for evidence of the leak to reappear. He came again to have a look and did a minor repair to a piece of plumbing that he suspected might be the issue but left the damaged part of the wall unrepaired so that we could see if the leak was still happening. We thought we still saw signs of the leak so he came back again with all of his tools and his assistant, ready to do whatever needed to be done to fix the leak. He took apart as much of the fixtures as he could without damaging the shower stall tiles (although he was willing to remove any if it was necessary -- we had enough leftover tiles and grout to fix them). Multiple tests were run and it seemed that the leak had actually stopped! He had been able to gain access to all the pipes to investigate and no sign of a leak was evident nor was there any sign of damage (not even any staining) behind the shower wall or around its plumbing. So either the mystery leak stopped or he had been able to fix it on his previous visit after all. The point of this long post is to say that even nearly half-a-decade after his work here was complete, he was willing to come and fix part of it for us and didn't charge us a thing! And he was as friendly, thorough, communicative and diligent about it as he was when he did the initial job. He truly cares about his clients and the work that he does and doesn't just disappear once his work is done. He even said that if the mystery leak reappeared, he'd come back again and do whatever else it might take to find it and fix it. While we remain hopeful that it has in fact stopped, we have been very happy in all of our dealings with Peter and in the work that he has done for us. I would definitely recommend his company for a bathroom renovation.

Approximate cost of services:
$8,400.00
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