Kape

I called several moving companies and only Rob from Rent-a-Son came to the house for a proper estimate. The estimate was within $50 of the actual cost. They showed up on time, wrapped and packed fragile things, and loaded everything into the truck very carefully. The unloading was just as quick and meticulous. At the time of the move I had an 18-month-old and they loaded everything in a specific order to ensure the kid's room was unloaded first so I could assemble it, which was done before they even finished unloading the truck. Finally, they forgot some tiles that where for an outdoor fire-pit on the truck. Any other company would probably not bother doing anything about it but they called and informed me they have them and they drove back the next day with them. Bottom line, if you want piece of mind when moving, hire Rent-a-Son.

They cancelled the initial appointment but promised a $20 discount on the rescheduled appointment. Not only did I not get the $20 discount but the quote I got was outrageous. Edit (after response): Just to clarify, you did offer a $20 discount towards the potential installation, not towards the estimate, which is what was promised over the phone. As for your prices, $2,600 for a hot water tank, for which you had no details such as brand or energy efficiency, and its installation is outrageous. I purchased the best water heater from Rona and had them install it for over $1000 less. Finally, the only reason you are rated high, is that you provide gift certificates to people that do so, which is deceiving customers.