Jeremie

Eddie and his team reply to my request promptly and performed the job earlier than expected. He suggested different solutions for me to choose on how to solve the problem, explaining why some are most costly. He showed me additional issues discovered during the work and solved those without additional costs. We are very happy with the results.

Renting a furnace humidifier and chlorine filter for the kitchen for over 2 years. They never sent the filter replacements that are due every year despite multiple calls. I decided I'm done with them and wanted to buy out. The units are basically $200 new. I was told I was on a 7 years contract with 5 years remaining. Buy out is $2100. More than 5 times the equipment price. I'm also on a protection plan. Twice I called for a furnace issue and the tech had no clue what was wrong despite a clear error code on the furnace board. Once I called for furnace maintenance, the tech did his job and inadvertently clogged the drain pan leading to the AC flooding my basement floor which I had to replace. Stay away.