The heat exchange of my old tankless water heater has a leak and needed to be replaced. I decided to replace with a Rinnai RU160iN. The sales person conducted an onsite visit even during the pandemic and provided a very competitive quote. Tommy also made arrangement for the home audits and attic insulation. The installation technician takes the time to do things properly and were happy to answer all my questions. Only thing is that the air intake pipe is not straight into the tankless water heater unit due to tight space and sharp angle which is no fault of the installation crew and the technician tried his best to make it fit. The technician even took an extra step to seal the gap around the vent pipe that was cut a little too big from previous installation. Great service, job was done professionally, neat and clean. Very pleased and highly recommend to others.
- Approximate cost of services:
- $5,000.00
- Company Response
Hi Frank, thank you so much for the review! We're so glad to hear that you've had a good experience with our sales and installation team members! We always strive to provide the highest level of service to all our customers. Please don't hesitate to reach out to us if you have any other HVAC-related questions or needs!
Cheers!~
Team Empower