Tiffany in Three Hills

Bought home NEW from builder in Spring 2017. Multiple window failures, from moisture between panes, to improper performance on cold days, to metal clad exterior colour fading in patches. Initially PlyGem refused to even inspect the windows. Afterwards they simply refused the warranty claim saying that these items are not warrantable. Yet they are clearly covered under their warranty. Filed a BBB complaint, but sadly they are NOT BBB accredited so not much hope there. Civil lawsuit is our next option. VERY FRUSTRATING