Laurie

We built a new house in 2005 and chose double hung Vinylbilt windows because of the lifetime warranty. We requested that the new windows have a nailing strip because of the new construction. We noticed a leak from upstairs 8 months after the house was finished. We contacted the retail and of course they blamed it on the the roof or siding. The leaks we are having only happen at certain times of the year. We contacted Vinylbilt, payed the $175 service fee and they just blamed the retailer. In short, we have replaced one window to prove that it is the window leaking, we replaced the roof in September..so that is not leaking. And, just yesterday Jan 1st, 2020 we noticed a leak again....Vinylbuilt should of helped me years ago after the service teck diagnosed the problem!!! Please be aware of this companies warranty....it means nothing!!!!!