Ordered windows as part of the Green ON back in February and was told 10-12 weeks. We were also in the middle of a bathroom reno and so had to put finishing that off until our window was in. In May I heard nothing and after a couple of emails to them someone finally responded. I was told manufacturing delays and a few more weeks. June and July no follow up or response. So I emailed again and after another couple of no response emails I was told mid August for installation. Mid August has come and gone, I emailed twice and still waiting for a response. I have been very patient and understanding with the delays and the change in the rebate program but this is very unprofessional. An update or returning emails is the least they can do considering I have been waiting 6 months for windows!!