Nb17136

Very prompt service to get a quote, we agreed upon a date to begin our basement drywall and purchased all the supplies. When July 12th rolled around, no one showed up! We called multiple times and no one answered. Someone finally called us back and said they meant the following Monday, July 19th. We agreed to the new starting date. July 19th rolls around and again, nobody shows up. We call multiple times and no answer. We receive a text that evening stating they were doing a walk through with PCL and couldn't answer the phone but tools all loaded on the truck and they "promised" to show up the next day. The following day (Tuesday) no one shows up again and at 1:23 pm we receive a text stating they are cancelling the job as they have commercial jobs which are more lucrative and they can't keep stringing us along. We waited months for this contractor and now are scrambling. Beware! I would not recommend them whatsoever.

Great company with good installers. Easy to find a plan that works for you and they are great at explaining everything! The installer was very knowledgeable and able to go everything we needed to know. Would recommend them to anyone.

Have had so many issues with furnace installed (builder selected not us). Sometimes hard to get them to respond or on the phone, knowledgeable service techs who tried diligently to fix the issue, friendly staff who come to your house but sometimes difficult to get service manager Rick on phone.

Liberty security was an excellent company to deal with. They installed our alarm system but after us changing our mind and downgrading our package to a lower one, they allowed us to change the plan and return the equipment. Both of which were technically not allowed from the contract. Never had any problem taking to people or contacting someone from the company.

After multiple service calls for rooms in my house that were extremely cold while others were burning hot, finally got a service guy to fix the problem. Only one damper on my furnace was open! This meant my childrens bedrooms were getting no heat in the middle of winter for months. The last service guy was excellent but the ones prior were horrible. They could care less if they found the problem and just wanted to get out of my house. My heat vents in my bathroom were physically blowing off when the furnace turned on. The advice they gave me "put a heavy item on top of it". Afterwards I phoned to complain to the service manager and left a voicemail message. My call was never returned. I highly recommend no one use this company. Once they have your money that could care less about any issues you have.

Went to the millwoods town center location. The staff were not helpful and quite rude. Had to wait a long time for someone to cut my fabric and then at the til.

Went to burnco to pick up bricks for our project. They were able to explain to us how to complete the project and what materials we required. They helped us load it all up. Nice people to deal with!!!!