Derek in Newcastle

Jeff was an absolute pleasure to deal with from the start. He came out of his way to Newcastle to give a recommendation as to whether or not I should get a Sun Tunnel, or Skylight for our second floor hallway / stairwell. Jeff recommended a Sun Tunnel over the skylight based on the positioning required, how much work was required, costs and how much light was needed. Jeff was able to quote on the spot, was detailed enough to check up in the attic to ensure accuracy (as in my specific case, the distance to the roof required two extensions for the sun tunnel tube). The equipment was ordered and job was completed a couple of weeks later (even having to plan our day carefully in the midst of recent spouts of rain). Jeff was on time (he courteously came early as I had to leave for an appointment) and finished in the exact amount of time he had originally stated (3-4 hours). Jeff kept everything clean with drop sheets, provided before/after pictures and the cost was exactly as quoted. He also explained in detail the procedure and what makes a good sun-tunnel installation... which inspired confidence that his work is of great quality and will last. Overall a pleasure to work with, I would recommend to anyone looking for a sun tunnel or skylight. I will likely come back for a second in the near future.

Mike installed shutters in my previous home before a move... increased the value substantially from standard run of the mill blinds. I thought to myself... why didn't I do this sooner and enjoy them!? I am a repeat customer now, had Mike install shutters throughout my entire home, with the same great process, service and look as before. I am extremely happy with both experiences and highly recommend using Mike and M3 for your home. Mike was punctual, fast to quote, fast to get the product ready, installed in one afternoon with quality work, both times. I wish Mike and team all of the best and will use them again for the next move!

Thank you very much to Dodd's or an excellent experience in both salesmanship and professional garage door installation. Laurie in Sales was on-time, very helpful with recommendations and brought some great samples to see exactly what we were getting into before making a decision. He was not pushy and made it very easy to make our decision. The samples helped very much as we were torn between two different grains - seeing them outside, in the environment absolutely made the decision a no-brainer for us. Omar was on-time, extremely friendly, courteous, knowledgeable and efficient. The door installation went very smoothly and was verified before Omar left - he left no mess behind whatsoever. Post-sales support and follow up was excellent - Stan helped me through re-aligning the sensors (via e-mail, but offered to send someone) to ensure the door went down with confidence every time... as sometimes with the weather the sensors just move slightly (so if you have a door that is sporadic going down sometimes - check the green lights on the side of the sensors according to your manual). The door looks amazing - I get nothing but compliments from neighbours. I would highly recommend Dodd's to anyone considering a garage door or any of their services.