Private User

On October 12, 2021 booked an appointment for October 13, 2021 for window 11am to 2pm. I was quoted that service $80 and if any repair needed to be done $80 would be included in the repair fee. Waited until 2pm to call back to ask where a representative was, they mentioned they tried to get in touch with me to move my window to 3pm to 6pm - there was no attempt, I even confirmed what number they called. Finally they were like yes someone is on the way. The technician arrived and stated that for the dishwasher the mother board was no longer working but was fixable. I asked in his expert opinion would it make sense to just buy a new dishwasher instead in investing in a diagnose and repair of $250.00. He stated that he could fix it and it would be too expensive to buy a new dishwasher at $700.00. I asked him to call me back if a part needed to be included. I did not recieve a call back and total cams to $333 plus $395 additional for a part. My tenant stated that it was still not working. So I called the main line to get an understanding of the technical JP's comments. They basically told me that's the service and too bad. So I'm cautioning any individual to use another company before using this one as their business lacks integrity. Just look at the Better Business Bureau raring. They don't even care to answer the requests.