Nicole in Alberta Beach

BUYER BE WARE!!!!! Pacesetters higher standard base features was a drawing point for us, we loved the high ceilings and nicer details. We picked a lot, picked the house, had a great time at design Q. All was well. Until it was time to actually do something. We were told six-eight months. We planned it out perfectly for an 8 month move in date. We didn’t get possession until over 10 months. We couldn’t lock in interest rates until it was finalized, so they went up three times, we were renting and ended up paying extra because we couldn’t confirm a move out date. But things happen, Alberta weather can even unpredictable. We understood. Throughout the building process we had to point things out that weren’t done correctly, often. We had a “yes man”. He would tell us everything was good, all the addendums were a go, to find that was not the case and we needed to ask multiple times. Even come move in day, we were pointing out things that were not finished. He promised our natural gas line would be done by move in day... it was not. We found out later that it was not put in on time, so we had to pay separately for it. Nothing is prefect and we understood that, we were just happy we finally have the house. Then a day or so after we move in, I go downstairs and find the dishwasher was not hooked up properly and our entire basement was covered in water. Thankfully it is unfinished, but a lot of our belongs were soaked and I had to book yet another day off work so someone could come back and install in properly. When the gas fire place was on, there was always a smell of gas... which is normal at first. But it wasn’t going away. The smell would stay and be quite strong the whole time it was on. I would even have guests questioning it. I called it in, and when someone came to look at it, they mentioned that line was hardly even hooked up and was leaking gas every time we turned it on. He said it was like someone has loosely hand tightened it. Just recently, I noticed my dryer was not working (or so I thought). I called in to get someone to look at it, fast forward a few days because no one knew was was going on, turns out that the roofers shingled over the vent! Every time the dryer was being used it was going into our attic and causing rotting all around the hole! We waited almost 48, with an open hole in our roof, for someone to fix it. It all had to be ripped out and redone properly. More days off work, more missed pay because of their negligence. These are just some of the issues. The list is long. I’ve brought it up to Pacesetter’s attention and they did fix the issues, but the issues should have never happened. How did this pass their inspection? Complete lack of attention, and I’m embarrassed to say I bought with them.