Viktorija

I'm really happy with their work - they left no dust, finished very quicky, even fixed my front door a bit and most importantly - they used a safe, certified product, so we didn't even had to leave our home during the insulation process (this was super important to us because we have a 1-year-old and 2 cats)! I totally recommend them!

Update: After seeing this review they sent a guy to fix the caulking issues. He was polite, quick, and did everything he could to make the caulking look good. They also offered 500CAD as compensation (not that bad as the error was not on their end after all). ------ We selected Total Home to change all windows in our home. Windows look good, but the Energy Ratings of most windows are worse than in the quote (in the quote - ER 46, in reality - ER 43). They said that it was Vinyl Pro's (manufacturer's) fault (the Energy Ratings in their system were not up to date) and sent us to them. Why? We signed the contract with Total Home, not directly with Vinyl Pro!  Total Home offered no compensation, no re-dos. At first, they were even dismissing the problem by saying "In terms of numbers on stickers you should not refer to the quote but to contract only, which states that all windows will qualify for the higher rebate." There are no ER values on their contract! Also, we still have to fix the window box (not included in this contract), and two contractors who came to estimate laughed at their caulking work. Windows look better than our old windows, but they are not what we agreed upon.

I really liked Stephane, he was in and out on time and did a great job! When he finished his work, we called painters and some of them couldn't even tell that the ceiling still needed priming - it looked so smooth, even they complemented his work.

WOW - Carvel and his team exceeded my expectations! The tiles look awesome, the grout looks awesome, and I can even see my reflection in the shower! Everything looks way better than I expected! Thank you! If someone looks at your old tiles and says to you that they only do the cleaning without grout repairing and color sealing throw them out the door and call Carvel!