Nadia in Toronto

Terrible experience and service. I needed a dishwasher repair and their website looked reputable. I was wrong. I had an error message that was not allowing the dishwasher to run. The service technician advised this it was a valve drain issue and proceeded to charge me over $290 which he claimed would fix the problem. He then said it I needed a new Drain pump for $175.00. He claimed the dishwasher was fixed and I paid in good faith. When I went to check it before he left, I still had the same error which makes me question if I really needed that part. He then proceeded to run it and asked us to wait until the cycle ended and if it didn't work that the repair was under warranty. Well, it didn't work and I called them back. The same technician then advised I would need a new mother board for $700. I declined and asked for refund since they never fixed the issue. Their call centre with a scripted reply would not escalate the issue and refused to refund any portion of my cost which was over $526. I feel like I was taken advantage of. Stay away and do your research.