L. G. Derbecker in North york

A sudden burst pipe connection caused a flash flood in my lower level bathroom and hall. Luckily, I was close by and heard the sound of gushing water. Could not turn off the bathroom shut-off as the water was splashing my face. Ran to the main shut-off valve, closed it, and on my way back to the bathroom passed a phone ringing - by chance it was a recorded message from Priority plumbing. I pressed 1 for a receptionist and explained my need to Alison. She took instant action and Kyle was on his way promptly. He made the needed replacement and checked the system as well. He was prompt, polite, friendly, and cleaned up well. Very nice to deal with this company

The work was not completed because it required a part to be ordered. The part arrived within 12 hours to my door. This was impressive. I am impressed by the excellent quality of the tech support.

I needed a faucet replaced in my kitchen sink. I called Priority Plumbing, which had been recommended to me by a friend. The polite and cheerful receptionist, Carrie Anne, gave me a prompt appointment, and the plumber who arrived was a polite, respectful, friendly man, Kostis, who assisted me with another small problem - the proper installation of a flapper in the toilet tank (I had purchased it but could not get it into place by myself) then he did the faucet replacement for me. I asked about a backwater valve and he checked the route for that project as well and gave me the information I needed. He was very clean, tidy, clear in his explanations, cheerful, and helpful. I was very pleased with my service, and recommend this company highly.