Radu in North York

After a call to set up the appointment Matthew arrived at the promised time (actually a few minutes early) He was then quick to diagnose the problem with my washer. Matthew deemed the problem too expensive to repair considering the age of the appliances so he recommended we buy a new one (this is pretty much what I suspected before his visit but it was good to get a confirmation) After this Matthew spend quite some time educating me about the causes of the damage to my washer and recommending a store for my next purchase. I felt that he went beyond the call of duty for a "regular" repairman - which just proves that he's not your regular repair guy. Would definitely recommend Pro Appliance to my friends.

Got a leak in my roof - did not know what to do to stop it. No way I was going to climb on our 3 storey townhouse. I've looked around for a contractor, called a few numbers. Frank was the only one that took my call in the evening. We talked about the problem and decided that it can wait until the morning. He arrived at the promised time. Went on the roof to inspect it and took some pictures to show me the problem Then we discussed the repair and cost. The work was done later that day and during the repairs additional problems were discovered. Frank gave me an update from the roof (called me from his cell) and then completed the job. At the end he showed me another batch of photos with the roof repaired (I've downloaded them on my computer for future reference) All in all I am very pleased with the work and especially the way the communication was conducted (constant updates via phone, explanations and photos) By the way the website linked on this site is the wrong one - point to a US based company. The company that provided the service to me is at http://www.rightchoiceroofing.ca/