Tankless hot water heater & Furnace
Purchased a new condo and was locked into a contract with Reliance. Have been there 1.5 years and the hot water heater has broken twice. Both times, Dynasty, the company that services the equipment, has been completely useless, giving us the run around and not dealing with the problem. Eventually tracked down a senior engineer at Reliance to help with the issue (which is still not fixed) Would never recommend this company to anyone. Terrible customer service. Paying a "home comfort plan" but that means nothing. Expensive and not worth cost.
- Approximate cost of services:
- $72.31
- Company Response
I'm sorry to hear about your experience with us Sarah. Understanding that this issue is not yet resolved, please contact me at rmassingham@reliancecomfort.com and I will do my very best to assist. Thanks in advance. RM