Reviews

10/10

Ali is the best electrician we’ve ever worked with, for the following reasons: 1. He truly cared about solving all of our issues. This was evident in how he always did what it took to get to the bottom of a problem (see 4,5 below) 3. He is reliable; he always showed up on time 4. He was an excellent communicator. While we were discussing our electrical problems he always kept us informed as to his thinking and his availability. And while at the house he always kept us informed as to the nature of each problem and how he would solve them 5. We had a non-working outlet in our kitchen that we had asked 3 different electricians to repair over the years (we’ve lived in this house for 17 yr) and all of them told us it couldn’t be done without ripping up the walls and replacing the drywall. Ali fixed it!! No cutting of walls necessary. We truly couldn’t believe this! 6. He repaired the electrical service to our front doorbell; our previous electrician had tried to do this twice and it kept failing. However, despite the electricity being restored the doorbell (Ring) still wouldn’t work. He called Ring and they agreed to send a replacement (I told Ali I’d be able to install it myself, now that there was electricity). But over the next few days Ali kept texting me asking about the status of the doorbell, again exemplifying his caring about solving our problem. To be specific, he clearly did his job of getting electricity to the doorbell but that wasn’t satisfying enough for him - he knew our problem was needing a working doorbell and he stayed in touch until he was satisfied that it was 7. He was very friendly and sincere as a person In summary, he is a superb electrician and we have recommended him to friends and will most definitely call him for all of our future electrical issues

Approximate cost of services:
$1,500.00
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Company Response

Dear valued customer,
It was my absolute pleasure to fix your electrical issues. I am so glad you are happy with my work. At Photon Electrical Services, our customers' satisfaction is our number one priority.
I appreciate your time to provide a very detailed feed back! I am so thrilled with your kind words!!
We will look forward to having more businesses with you, and I always will be there for you for all of your electrical needs.
Truly you,
Photon Electrical Services(Ali)

10/10

Chris was excellent. Firstly, he showed up exactly when he promised! This is pretty unique in our experience. As well, he was efficient, explained everything clearly, friendly and he was very considerate of our place in terms of keeping things clean. We couldn't have asked for better service and we wholeheartedly recommend him to anyone needing an electrician.

Approximate cost of services:
$600.00
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Company Response

Thanks for being a great customer Steve, and for posting such a great review. We look forward to working with you again.

10/10

Chris was excellent. First, he always responded to emails promptly and he showed up on time for our appointment. He was friendly and easy to talk with and explained his work in an easy to understand manner. He was very respectful of our property, handled things that needed to be moved (e.g. pictures on wall) with great care, and he cleaned up his work areas afterward. Finally, the work is excellent; everything that he did works perfectly. I'm giving Chris the highest recommendation possible and we will most definitely recommend him to our friends.

Approximate cost of services:
$300.00
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Company Response

It's great to see a satisfied customer recommend Encore to the people they know. We understand how powerful word of mouth advertising is, and that's another reason why we strive to keep our customers happy. You were a great host Steve and we hope to see you again!