Tim in Hamilton

we purchased another air conditionar in 2008 from Reliance our 2 one in 9years we had the service plan and were told the old one was wore out so we bought the other one a new Goodman. Was installed were we asked if it could be only to have them come back and move it due to bylaw which they new about but did no tell us. installer had a hard time welding the pipes to gether at the valve on airconditioner put a half inch pipe in to a five eights pipe and crimped the pipe to weld which took a lot of heat and welding due to size differance witch inturn melted the seals in the valve he put a cap with a washer on it and it seemed to be ok no leak . in 2011 we called and asked to have it moved due to a new deck and we were told it was going to be 800.00 dollars so i called a friend that installs airconditioners and got a better price when he came he took one look and said it does not look good due to weld and crimped pipe so he took cap of and of course feron spewed out the valve freon was a dark color which in turn i was told it was burnt as well so we called and found out we had a warrenty on it . Reliance sent the same person that burnt it and of course his words were i did not do that Goodman has probloms with there valves and there fix is a cap with a washer so we called Reliance and sat home all the next day for person to show up only to find out he is not going to come cause its not the season it was sunny and 16 celcious out he told dispatch weather was bad and its out of season and in turn they told us they take his word for it so here we sit made our last payment on a unit that is no good and we have to purchase another unit at a cost of 5400. dollars not bad over 10 thousand dollars to have central air for 3 years plus the 4 thousand we spent the first time most people buy airconditioners that last 15 to 20 years i have to buy 3 in last eleven years .