Nerd2you was recommended to us to repair one of our company laptops that kept displaying a blue option screen. Claudia came in, changed the hard drive, charged us $319.00 and left. The next day I opened up the laptop and there was the same blue screen. For 3 weeks I called the company and leaving messages every second day with no response. I finally used my cell phone and called, he answered and said I sent you instructions by email on how to fix that but I will send again. I waited for another 2 weeks for that email to arrive - never did. I had even emailed him to be sure he had the correct address. I called him again, he acted surprised that I hadn't received his emails. Tells me its an option screen - hit save and exit and you are good to go. Did that and tried to use the laptop but within 2 minutes that screen is back. We will never ever use or recommend this company.
- Approximate cost of services:
- $319.00