Our basement suite began to flood late in the evening last October. Sewage was leaking into the suite from two places and we ended up with 1"-2" of contaminated water throughout the suite. I called Mr. Rooter. The first plumber on scene was Chris and he was great. It was late and it was a very dirty job but he didn't seem to care. Within half an hour he had identified the problems and a crew came in with dehumidifiers, etc. Working with Mr Rooter and the Insurance company was easy. Mr. Rooter handled almost everything. We ended up with a beautifully finished basement suite. We highly recommend Mr Rooter.
- Approximate cost of services:
- $10,000.00
- Company Response
Hello Yuval and thank you for posting this great review for Mr Rooter and our technician Chris! It is our pleasure to have serviced your plumbing/drain needs with such ease and patience! We fully understand the customers' needs in every situation and and are glad to hear that you have the peace of mind, dealing with us and the insurance company. It is this great service that allows us to maximize our customer loyalty and we appreciate that you will recommend us to others! Thank you for choosing Mr Rooter and have a wonderful day!
