First problem was the water heater salesmen scammed his way in by saying our water heater was unsafe and government says it should be replaced. Unfortunately I was not home at the time. 2nd was it should have never been put in without the home owners permission which we are not we just rent. And 3rd like all the other comments in these reviews the customer service is non existent cause they always promise to call you back and have not called once. Direct Energy is coming Friday to put back in the water heater that still should be there and we shall see Reliance in court soon!
- Approximate cost of services:
- $500.00
- Company Response
I sincerely apologize for the experience Mike. Please email me at rmassingham@reliancecomfort.com and I will investigate the issue further. Thanks for brining this to my attention. R