The true test of a contractor is how they deal with their mistakes. We went with Toronto Granite because they were well priced, great reviews and their fabrication shop is impressive. The installer mistakenly put an ager on our quartz Caesarstone top and did not wipe it off. The ager made the surface of the counter cloudy and left permenant streaks on it. Toronto Granite came in a couple times to try and remedy the issue without success. They then replaced the entire counter top at their expense. They managed to remove the old counter and replace it without damaging the new backsplash tiles, re-attached the sink without a mark and did not mess up our custom sprayed cabinets. Very impressive. No contractor is perfect but how they fix a mistake is a true measurement of their professionalism. I would recommend them if you want a job done right and they will stand behind their work as they demonstrated.
- Approximate cost of services:
- $4,520.00