In short, John was on the list of Rona contractors available to install the new kitchen cabinets that I had designed and purchased from Rona. When the time came to install the kitchens, he first refused to work on the dates that he had agreed to work, and, then, when we could not reach a compromise (which he was not willing to explore, after having cancelled the original installation date), he refused to do the work as the project was too small to bother with. Imagine, an entirely new kitchen in a condominium being too small a project. If a situation arises where you must hire this contractor, think again, as he is sure to let you down and be arrogant in doing so, the same way he let me down.