Moving from Halton Region to Toronto
We've moved four times in four years - two of those times cross-country. These guys were the WORST movers we've ever used. They managed to smash various things (stacking boxes of books on top of boxes clearly labelled "FRAGILE" doesn't help the latter), dropped an end-table and loosened the top, showed up 3 hours later than expected and with insufficient crew, took WAY longer than they should have to load and unload the truck, and left their dinner garbage (pizza box) sitting on my neighbour's property. Their estimate for time was WAY out to lunch. And their team lead left greasy fingerprints on one of my swords, which can ruin the steel. I cannot recommend this company at ALL.
(And before anyone tries to blame our packing for stuff getting smashed - in two cross-country moves totaling 20,000 km, we didn't lose anything. Thanks to these guys, we've lost several breakables, and had to perform minor glue jobs on a dozen more.)
- Approximate cost of services:
- $2,200.00
- Company Response
In response to this complaint above, our company does over 1500 local moves per year. Our company has competitive pricing and offers only the best service in our industry. The total moving costs mentioned above was inflated by the customer by over $600.00. When I spoke to my movers regarding this situation above, they informed us that they were asked to stack all the boxes and furniture in one room where the only way all the items would fit was to place it on top of each other. Our company was kind enough to add two more men to the destination side to make the delivery quicker for the customer's sake and we didn't even charge them for the extra labour. We are sorry that you are unhappy with your move and we wish you the best of luck in the future.