Multicity Moving No Longer In Business

They were very cheap and that is the only advantage they have. We had never moved cross country before and Multicity had all the right answers to make the sale but they just make it up as they go. We booked pickup for Dec 20 and paid deposit. On the 18 they called and said there was a delay and they would be there Dec 22. On the 22 after waiting all day they said the 23, then the 24. On Christmas eve in a house of boxes the driver called and said he could be there for sure on Christmas day 10am. We instructed them to come on Friday Dec 27, which surprisingly they actually showed. The office said it would take 3-4 hours to load, 8 hours later everything was loaded. I had booked two deliveries one small and then the remainder after we found a permanent place to live. Contract was for half payment on first delivery, second half plus storage fees on second delivery. A week later than original delivery date they showed at 8pm (said 10am) and wanted full payment for delivering 10% of our stuff. I talked with owner Abraham he said front office isn't allowed to make contracts like that, he said he did all the work wanted all the money. They also tried to overcharge us more than $500. Finally we agreed that they would deliver the rest of our stuff that week and we would pay the full balance on that delivery. Three days later they showed up at 7pm after saying 10am with a truckload and unloaded it into our onsite storage that we luckily had. But they only brought half of the stuff. Talked to the warehouse manager, told that 10am the next day would bring rest of stuff. 4pm next days truck shows and unloads again. Now only three things missing only one of which they admited to still having. 6 weeks later they finally delivered it. I'm sure the other two items are gone forever. We were lucky to get our stuff in the shape it was in, it could have been way worse. There is no coordination between office and warehouse, and they will just make stuff up to get you off the phone. So if you want to risk all your belongings to a company that doesn't honor its own contracts, that tries to overcharge, and is completely unreliable in terms of service and deliveries just to save a few dollars then this is your moving company.