Multicity Moving No Longer In Business

Moving & Storage
Mississauga ON L4W 4L4
Write a Review
Write a Review
HomeStars  >  Moving & Storage in Milton  >  Multicity Moving No Longer In Business  >  Move
Muhannad from Old Toronto
Muhannad from Old Toronto
1 review Old Toronto, ON
8/10

Move

Old Toronto

The company was professional and helpful when booking my appointment. Customer service was very friendly and prompt. They had missed some details of my move but I was able to work it out with them in their confirmation call. Although the movers were late, when they came they wrapped my furniture and waterproofed my mattress and were careful and considerate with important pieces. There was no noticeable damage to the furniture.

Approximate cost of services:
$250.00
1 of 4 people found this review helpful.
Was this review helpful?

Previous versions of this review:

Muhannad from Old Toronto
Muhannad from Old Toronto
1 review Old Toronto, ON
2/10

Move

Old Toronto

I put my trust in this company's services and they completely failed me, making an already stressful move a nightmare. The company seemed professional and helpful when booking my appointment. However, when they called back one day ahead to confirm my booking, they had missed key details like the address and time of my pick-up. That, I was able to work out with them. Then on moving day, they were 2 hours and 10 minutes late. During that time, they were unresponsive to my phone calls. My call would go to voicemail 5 times before I would get a call to go through. Their lateness caused me to miss my elevator bookings for both apartments, incurring additional fees. When I tried to express my dissatisfaction with their service and request compensation for the fees that they caused, I was instead threatened with a lawsuit. Dealing with this company was a nightmare and I wouldn't recommend their services to anyone.

Approximate cost of services:
$360.00