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94%(92 reviews)
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100%(165 reviews)
HomeStars
Duct Cleaning
EBay Indoor Air Improvements Inc. - No Longer in Business
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Reviews by rating (past 12 months)

Reviews for EBay Indoor Air Improvements Inc. - No Longer in Business

Average customer rating:
1.7 10 (6 reviews)

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Rob in Scarborough
Rob in Scarborough
1 review Toronto, ON
0/10

Predatory duct cleaning

The company approached and did work on my 92 year old aunt's furnace. Notes on furnace not to do work without calling and that the furnace had recently been serviced and cleaned..

Approximate cost of services:
$847.50
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Private User
Private User
Private User reviews Woodstock, ON
0/10

Poor service, dishonest

We got a call from them saying that they were going to do a thorough duct cleaning and it was going to take 2 hours. They came in, cleaned the vents in about 45 minutes and then asked us for extra charges to do the rest of the cleaning. We refused of course. They charged us the amount + taxes but never gave us a receipt which means that no taxes were included. Not honest at all.

Approximate cost of services:
$145.00
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Private User
Private User
Private User reviews Milton, ON
0/10

Double charged, sneaky business practices, evil owners

"Free included vent cleaning" with the purchase of a filter ends up being billed for the filter and the cleaning all at full price.

I am on a fixed income but a child with asthma makes this type of service essential. Unfortunately, these evil people prey on our desire to help our kids, double charging and acting like they care about anything but getting your credit card.

This business is built on underhanded business practices using employees without morals. They know what they're doing alright. Hold on to your wallets!

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Karen in Toronto
Karen in Toronto
1 review Toronto, ON
0/10

DONT TRUST THIS COMPANY!

My mother got about 10-15 calls per week from this company's call centre calling to confirm an appointment that was not even made in the first place. My mom decided that she needed it done anyways so she let them come for the duct cleaning. When she spoke to them about rates, they told her that it would cost $100 for a thorough duct cleaning. When the employee was done his job, he told my mom that she needed to pay $600 just for the duct cleaning! My mom lives alone and is elderly so could only argue with them so much until he started to become aggressive towards her and pressured her into paying. I have attempted to contact this company for weeks now to find out why they had charged my mother $600 for duct cleaning and I still haven't been able to contact them. DO NOT TRUST THIS COMPANY -

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Nav Sin in Markham
Nav Sin in Markham
1 review Markham, ON
0/10

Air duct cleaning

Cleaned fast, did not do what they advertised, bad customer service. Called the number to complain got yelled at by the csr, would not let me explain. Would not recommend.

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
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JENNI
JENNI
1 review Scarborough, ON

First Review

10/10

Duct A/C & Furnace Cleaning

“I have been calling different companies to get an estimate and about the procedure for duct cleaning. poul from Ebay provided me with quote and all the details about duct cleaning. I asked him several question, as I 've no knowledge about this and he very patiently explained the whole procedure to me. Even when the workers came they explained the whole procedure before starting the work. Definately a big thumbs up for this company for anybody who is looking to get air duct furnace & A/C done.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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