Hired them because of a summer sale. When Lucas and Roman arrived they informed us there would be a weight fee. We agreed to it and after googling I see that many other people were unaware of this hidden fee. I double checked the website and it's not written anywhere.
Lucas and Roman did a fine job. However, I feel that the company should advertise these things, at least a notification that a weight fee is a possibility. No one mentioned anything on the phone, and we explained what we were getting rid of.
While the service was fine, I doubt I would recommend them because of the hidden fees. It's "sneaky" for a business, and I prefer upfront service.