The two guys on site were very professional and pleasant. They removed the waste quickly and cleanly.
However, the website is misleading when it comes to understanding pricing. The front page is very clear on what the costs are per cubic yard, it even has a calculator. Nowhere on the front page does it say that there might be a weight charge. Maybe this is common in the industry but it was not clear to me. Nor was it made clear when I booked the appointment. This makes the experience with this company feel very negative. Buyer beware and read the fine details and confirm by phone.
- Approximate cost of services:
- $400.00
- Company Response
Sorry to hear that you have been left with a negative impression of our company. We do our best to make the pricing clear to prospective and current clients. The web site can only offer general pricing. It is impossible to give firm pricing until we actually see what is to be disposed of. We are charged by weight when we dispose of the items and pricing is set for general junk. When the junk is deemed, by the crew, to be heavier then general junk we do apply a weight charge. This is indeed the industry standard. This is also why the crew gives the client the firm price onsite before they start working.
I hope this helps you understand our charges.
Rick