Mud Monkeys Waterproofing

We had Mud Monkeys install a weeping tile along our 100 year old foundation wall that had water running through it into our basement. The short version of this review: hire them now, they're great.

We found out about the Mud Monkeys by way of recommendation from a friend. Nick and his crew were great at communicating, were always on time, polite, courteous and hard working. When they came out to quote the work, they inspected both inside and out and told us exactly what they thought the issue was and how they would remedy it. They sent a quote shortly after, and let us know when they could start. The day of the install, the crew were on time, introduced themselves, took their boots off to walk through the house (our house is a row house, and all access to the work was through the house), and laid down tarps before they started to work.

Whenever we were curious, the crew would take the time to walk us through what they were doing, and why they were doing it. It is obvious that the crew take pride in their work. At the end of each day, they did a great job cleaning up the work site, as well as the path through our house.

The work happened to span over a weekend, and as there was a hole in the ground next to my foundation, I got a little worried about whether I should be covering up the hole with plywood should it rain. I sent an email to the site super, not really expecting a prompt response on a weekend. Lo and behold, not 30 mins later Nick called me back to let me know that the way the left the work site and hole was done on purpose, and proceeded to tell me how the water would migrate and that covering up the hole would potentially have a negative impact on my and my neighbors property. It was great that he took the time to address my concerns promptly so I didn't lose any sleep over it.

Lastly, the day that Mud Monkeys quoted the work, they noticed that there was a patch of floor in my furnace room where I had removed the concrete to do some plumbing work. They mentioned that they could patch it with some concrete. I said 'that would be great', thinking it was one of those items that would be forgotten as the complete scope of work was outside the house. When I was inspecting the basement wall during a rainstorm a few days later, I noticed that not only had they patched the floor, but that it had been sloped properly to the drain, and was finished very nicely for a patch job in a furnace room (much better than the existing floor).

So to sum up my experience with Mud Monkeys - great at communicating, polite, clean, do what they say they are going to do, and do it well. We were very, very happy with their work and service!