Dishwasher, 6 year old, wasnt working properly. Thought it was the heating element but Karl came with new element and discovered that wasnt the issue. He was so determined to solve the mystery, not giving up when I suggested wed have to replace the machine. He persevered and in the end the dishwasher was reset and working again.
He is honest, friendly, professional and skilled. I want to highlight the determination he displayed, because often when a technician is sent by a larger service they really dont care - they get paid and leave. Karl runs his own business and CARES about service and customer experience. It is rare to encounter this today, in my experience, so I was really impressed with Karl and would highly recommend him for any electrical appliance repair.
- Approximate cost of services:
- $90.00
- Company Response
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