Vintage Roofing Ltd.

Roofing
Victoria BC V8T 2C5
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HomeStars  >  Roofing in Victoria  >  Vintage Roofing Ltd.  >  Poor work, then ghosted
Private User
Private User
Private User reviews Victoria, BC

First Review

0/10

Poor work, then ghosted

I had a pretty poor experience, tbh.

Josh initially came to fix my eves in December. He responded quickly, did some work, the work was paid for, all good.

The next rain event showed that the work didn't actually fix the problem. I contacted them and provided a video to show the problem.

There was a date set for return to fix the work. No show. No call, no text, just ghosted.

I persisted and was able to get a response. "Sorry, we're busy at this time of year".

Fine, I can wait.

4 months later, still no response. I reached out and they say "we'll keep the ticket open...".

You're kidding, right?

I think I've shown a lot of patience and understanding of their business cycles, and yet I've really not been shown the same level of concern or respect.

Shameful, really.

Approximate cost of services:
$400.00
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Company Response

Hi Jeremy, We had responded to your review on Yelp but we'll respond here as well.

Last fall we serviced / cleaned the debris from the drain and make shift connections.

I’ve since been back to see this convoluted downpiping and roofing detail.

This design doesn’t meet todays building code and we are unable to assist you further.

Regards,
Mark Webber(director)
Vintage Roofing Ltd.