RiteLine Renovations

Kitchen Planning & Renovation
Calgary AB T2R 0X7
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Private User
Private User
Private User reviews Wimborne, AB
0/10

Exterior doors

We paid cash up front, (this was the second job we hired him for). He skipped with the cash and ghosted us without finishing. $4800 for two doors installed, now barely keep cold air out. Worse than the ones we replaced.

Approximate cost of services:
$4,800.00
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Company Response

Well I guess there’s always something to be said.
First of all, the electrical outlets were discussed before I left upon completion of the backsplash where you said you would do them yourself. And then you paid for the job because you were happy with the backsplash and have been for several years now since install. Rather odd that you start complaining months and months later.
Second, you viewed the doors before I left and you paid the job in full after completion. I pointed out to you that you require additional siding in order to properly complete the job - which you had none available as the siding is the original metal from the house build.

Third, I have kept in frequent contact to come try to amend the siding with additional trim. I have been extremely busy with one other project that was booked well in advance of your additional request. I have nkt ghosted or by any means fled with your money. You have paid for materials and labor agreed upon. Materials were paid up front - delivered and installed and operated perfectly when I left upon completion of install. Labor was paid after.
Fourth, If you were so unhappy with the service for the backsplash 2 years ago, why would you call back for additional services?
Fifth, you were not referred to me via this means you've sourced out to try to defame my name. The fact I've been in business 25 years speaks for itself. However, I'm going to allow this to remain here because it doesn't defame me as much as it points out that not all clients are you they say they are or are honest and truthful or reasonable.
Thank you for your comments however. It’s always a pleasure being able to respond to social media in a business like manner. Have a great weekend.