We have had problems with our kitchen drain for awhile - it was getting progressively slower. I called several companies, and Caldwell had a competitive quote and could come the next day. For interest, I first invited in one of the companies who refused to provide a quote unless they came on site. Their quote was almost twice the price! Justin from Caldwell came at the time agreed-upon, assessed the situation, explained what he was doing (he was patient with my questions), and completed the job well. In short, he was professional, friendly and competent. And the price was as quoted. Caldwell will be our go-to firm for future plumbing jobs. And it was nice that they are local!