HARDWORX Stairs and Flooring

Stair Builders
Halton Hills ON L7G 3V8
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Stair Builders
HARDWORX Stairs and Flooring
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63%

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Reviews by rating (past 12 months)

Reviews for HARDWORX Stairs and Flooring

Average customer rating:
7.9 10 (9 reviews)

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Danielle
Danielle
2 reviews Brampton, ON
1/10

Floor Installation & Stairs Capping

I am updating my review; Hardworx installed new floors and capped the stairs leading into the basement in July 2022. At first, we were happy with the work and floors until we started to hear squeaking noises stemming from the newly installed floors. Overall, the floors were squeaking in 7 areas for a total of 48.21 square feet.

I called the owner of Hardworx in November 2022 to let him know that the floor was squeaking in these 2 areas at that time and he came over to fix the issue. The stairway was fixed but the two other areas were still squeaking. I called him back to let him know of more squeaking and he proceeded to ignore my calls, texts and emails. I then called the designer that had referred me to him to let her know of the situation, and she proceeded to email him which resulted in him calling me back and apologizing. He promised that he would come back to fix the squeaking and after many months I still haven't heard from him. I called him once again and he has never returned my call.

I called a general contractor who referred me to a company that specializes in squeaking floors. I called them and they proceeded to fix all the squeaking within a matter of six hours. Based on the square footage of squeaking this resulted in a repair cost of $1412.50

The contractor gave me very good advice, wait to write a review only after 3 months after the job was done.

Hardworx owner, I know you will read my review, now we would like you to refund us that amount for a job not well done.

Approximate cost of services:
$1,788,700.00
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Rebecca and Anthony
Rebecca and Anthony
1 review Halton Hills, ON
10/10

Stairs recapping and install new flooring

I called Matthew to come over give us a quote for 2 sets of stairs refinishing and new balusters . He gave us reasonable price and scheduled approximately date of start the work.
Thank you Matthew for the great job you have done. Very professional and most of all dustless service !! We are very happy and looking forward to hire you back on the another project . 10/10!!!

Approximate cost of services:
$12,000.00
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Company Response

Thank you Rebecca and Anthony !
-Matt

Danielle in Toronto
Danielle in Toronto
0 reviews Brampton, ON
10/10

Flooring Installation and Stair Capping

Hardworx Stairs and Flooring was referred to us by a designer, she had hired him to install a new flooring in her house and she was extremely satisfied. So we hired him and very glad we did.
Mateusz, thank you for providing a quote in good time, making a schedule and sticking to it, for your extremely professional work and for being courteous and meticulous.
From quote through to completion you guys have been an absolute pleasure to work with.
Thank you for the wonderful work, we are very pleased with the results.
It's was a very positive experience.
Would hire again.

Approximate cost of services:
$1,500,000.00
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Company Response

Thank you for the positive Feedback, it was great working with you Danielle!
All the best!
-Matt

Anna from Mississauga
Anna from Mississauga
3 reviews Mississauga, ON
10/10

Stairs, railing and floor

Outstanding service! Quality of work, professionalism and attention to detail was superb. From the first day of consultation and the final product, the services provided were efficient and extremely knowledgeable in their area of work.
The interpersonal approach was an absolute pleasure to deal with and based on their extensive experience, they were able to provide great suggestions.
Highly recommended!!!

Approximate cost of services:
$500.00
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Company Response

Thank you Anna for the kind words. I as a contractor make sure to give the best quality of craftsmanship based on my own experience. I hope you will enjoy your new staircase and I wish you all the best.

Adela in Toronto
Adela in Toronto
1 review Mississauga, ON
10/10

Stair case recapping with new baluster

Matthew did an amazing job with our newly updated stairs. He is very punctual and patient with our choices, his workmanship is very professional and paid a lot of attention to details. Thank you for all your hard work, We love our new stairs!

Approximate cost of services:
$6,500.00
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Company Response

Thank you Adela for the review, I had a pleasure working with you.
Enjoy your new stairs! Matthew.

sally g.
sally g.
11 reviews Toronto, ON
0/10

stair refinishing

Not satisfied as company could not nearly match the stain despite it saying that it would do this without any problems.

Approximate cost of services:
$4,000.00
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Company Response

Hello Sally. I can recall coming to your home and showing you several stain finishes that were recommended by a colour specialist. You were very happy with your choice and later changed your mind after many hours of labor. I then used a different stain that you provided. Again, after many hours of labour, you were unhappy from your own stain.

Private User
Private User
1 review Brampton, ON
10/10

Stair case remodel

I highly recommend Hardworx for stairs and flooring work. I had an outdated and damaged stair case that needed to be repaired. I am so happy with my new stair case that is now solid as well as beautiful. The cost was reasonable and the quality of work is impeccable. The initial consultation with Matieuz was informative and helped me to assess my plan for the stair case. They showed up on time, were respectful and communicated their progress to me daily. They were true professionals who went above and beyond. I am extremely satisfied with the outcome!

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much ! It was a huge pleasure to deal with you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Outstanding service

My husband and I hired Hardworx to do our stairs and floors recently and we are really taken aback by the level of service we received. The owner, Mathew, is really pleasant, clean and incredibly professional. He was very helpful in choosing our floors and stairs and did an outstanding job. This company is reliable, legitimate, highly professional and delivers service and product of the highest quality. We would highly recommend Hardworx for your floor and stair needs. 10/10!

Approximate cost of services:
$8,000.00
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Company Response

Thank you for trusting in me, it was a pleasure working with you! -Matthew.

marcy in Mississauga
marcy in Mississauga
1 review Mississauga, ON

First Review

10/10

New stairs/railing

We hired Hardworx to remodel our staircase/railing. The job was done on time and on a high professional level. No dirt, no dust. Overall, we are satisfied and happy with the work!
Thank you, Matt!

Approximate cost of services:
$8,500.00
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Company Response

Thank you very much for the great feedback! It was a pleasure to work with you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HARDWORX Stairs and Flooring

WHAT WE DO Our service projects include both: new construction and existing staircase repairs/ restorations and installation of hardwood flooring. WORKING TOGETHER We offer an end-to-end client experience that includes seamless communication, budgeting, on-site organization, and solid, quality work every time. WHY CHOOSE US? We are providing high quality craftmanship ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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