Just had a really good experience with JA Plumbing. They wound up reaching out about a job to replace a water heater that I'd posted, but I'd already made other arrangements. During the process of replacing it, I had issues with my kitchen faucet, and no water would come out (but the guy who replaced the heater confirmed that the water was flowing TO the faucet, just not out of it) so I was stuck. I called JA for some help, since I'd already talked to the guy earlier, and he talked me through the problem over the phone. Just out of the goodness of his heart, this guy gave me his time and expertise to help me out and save me a bunch of money (and my Christmas holiday while he was at it). That kind of professionalism and dedication to helping others is hard to find.
Next time I have a big, expensive job coming up, I will be trusting these guys with my time and money, and I think you should too.
- Approximate cost of services:
- $50.00
- Company Response
Mickey, it was my pleasure to help you out. Our company policy is to ensure that client care is at its highest level. We understand the domino effect of one problem to the next sometimes happens and it can be extremely frustrating.
If I were in your shoes, I'd expect the same service, especially going into the holidays. I'm glad talking you through step by step to get your faucet running, worked flawlessly. I hope you had a happy holidays and a happy new year!
If you or anyone else needs assistance, we've got you back.
Justin Atikian
Business Owner.