Arctic Vinyl Windows & Doors

Excellent experience, 3 workers came at 9:00 am and worked straight to 7:30 pm removing the old windows and installing the new windows with free aluminum framing, meticulous and careful, reviewed the window operation of each window, worked on the window installation upon it was perfectly level and free sliding, cleaned up any waste and took it with them. I would not hesitate to recommend this service and I already have to friends and family. Always courteous and polite. Worked until the job was complete

I live in a condo and my sliding door needed to be repaired. They came the next day for an inspection and was recommending replacement as it was 40yrs old. It was fast, easy and smooth service. Very efficient and friendly. I will welcome them back every time. Thank you for your service.

I needed to replace 2 windows and a patio door. I called a bunch of companies for quotes. Some wouldn't come out - instead asked me to measure and send to them to quote?

Almost all were quoting 4+ months to produce.

Kevin was fantastic, very friendly and professional. Measured windows, gave a very competitive quote and 8 week production time.
Dennis installed the doors and windows, very professional, did a great job.

I'm very happy with my experience with Arctic Vinyl and have already recommended them to friends and co-workers.

Artic Vinyl was recommended by a neighbour and they replaced all of the windows in our home. Their price, service and quality of the product were outstanding. The company was very responsive to any questions that we may have had. I would not hesitate to use them again.

Our house is about 20+ years old, and I had changed the first 10 windows in 2017 during the first green home program, and I didnt want to change all at one time as not sure about the windows quality, and I was glad I did that way, the workmanship is horrible, basically the installers were a group of temporary workers that had no skills, the trim were pasted with some compound that even now we cant sand and print it properly, then the 2nd company for the two bedrooms and dining room windows change, the installation quality was good however the windows quality was bad, we had a leaking situation weeks after the installation. Learning from the previous experiences, I had very carefully choose the window company for the remaining windows this time, after gone through some quotes and recommendations, I picked Arctic vinyl Windows this time, Mike is very friendly and helpful whenever we had questions, changes and updates, and followed up for the issues I found during the installation. The windows quality so far looking good and workmanship also good, except one minor issue that our basement windows had a thick wall, and may caused some difficulties for the installation, and the metal trim was a bit damaged, but should be easy fix by our own, overall we are happy with the service and quality.

We recently hired Arctic Vinyl to install a new patio door to replace an existing leaky one after some research in discussion forums. From start to completion, Mike Nolet and his installation team provided professional and excellent customer service. Mike guided us to choose the right product in his showroom and he was extremely responsive to all our questions. The two person installation team was polite, tidy and on time. It took an afternoon to complete the installation and the team cleaned up all work areas well. The new door looked nice and performed well and we considered the price paid was reasonable and fair. Last but not least, Mike gave us a post-project visit to make sure all things were operated smooth. We have no reservation to recommend this company.

10/10 would recommend. Installers were great left area clean and work was superb. Showroom was great with easy to talk to sales staff. A breeze picking out the style and look I wanted. Will def you them again for windows and other work needed. They should be your go to for windows and door

In spring of 2022 we started our search for a reputable company to undertake our large project to replace all of the windows in our home (32 windows). Given this is a big investment we decided to prioritize our search to find a company with outstanding reviews for both quality of product and installation services, which is how we found Arctic Vinyl Windows and Doors. From the moment we called the office to schedule a visit for a quote to the last day when everything was installed and finished, the service was impeccable! From the initial call, the staff were pleasant, accommodating and quickly arranged an onsite visit for a quote, to showcase their products and to answer all of our questions and concerns. The sales representative we dealt with, Alex, was very honest, had a wonderful attitude, was very knowledgeable and best of all he was NOT pushy! He took the time to navigate through our house to look at our existing windows, provided his suggestions and visions for our new windows and guided us to find the best solution for our specific needs and budget. Alex went above and beyond our expectations and went out of his way to make sure that we were completely satisfied with the service and product. He was also aware of the government rebate application process and provided us with the links to the appropriate websites to apply. We greatly appreciated the fact that he was easy to get a hold of either via phone or email both prior and post installation and followed up with us once the project was completed to ensure everything went as planned. To say this was the most incredible company we have worked with is an understatement. Their prices were very competitive, the staff and installers were very competent and knowledgeable and there were no surprises throughout the entire process from beginning to end. The installation took place the first week of July 2022 once the windows were manufactured and inspected. The installation crew arrived on time every day and kept us apprised of which areas in the house they would be working in and when the work would be completed. They were very polite, professional, and courteous and made sure all areas were clean and free of debris and obstructions, which was important for us as we have 3 young children, one with special needs. The installation was completed on schedule and the finished product looks outstanding! Immediately after installation, we noticed a significant difference with the efficiency of our air conditioning as the air circulation is now evenly distributed throughout our house. My husband and I are extremely happy with the quality of the windows and the outstanding workmanship given to the final product from the caulking on the outside to the framing on the inside. We will without a doubt be recommending Arctic Vinyl Windows and Doors to our family and friends and look forward to work with them again with future projects.

Cheryl Lapensee & Family

My mother reached out to Arctic Vinyl Windows and Doors to replace a cracked basement window. She didnt need a second opinion after meeting Kevin.
Kevin was courteous and caring. He was very knowledgeable and answered all of her questions. The installer was polite and left the area clean after installation. We are very happy with her window and it looks fabulous.

Great communication & installers showed up on time. Very hard working (one of the hottest days of summer too). Clean & thorough job!! Very pleasant experience & will be hiring Arctic Vinyl to replace the rest of my windows in my home soon. Love the new look & cant wait to have my complete home updated. Thank you Arctic Vinyl!!!