[ ALERT ]
I got an AC unit from them because they mentioned two things:
1. The rebate program
2. 0% government loan
3. They said we take care of everything
Now it's been almost a year since I purchased an overpriced unit and I still do not received any rebate which they say it is because of government delay. But also no one is taking my concern serious about the government loan. They pushed me to sign a 2.99% loan agreement with Financeit and it is ending and increases to 20% and they still have not got me the loan.
I called and now they say I should do it myself!!!!! stay away! I try to seek legal advice as it is mentioned in the contract and they have not respected it.
Here is my situation after a year:
1. I paid extra for 2 months that they did not mention I need to cancel the previous rental agreement myself
2. I am paying above the price they initially mentioned would be the price for my gas and hydro
3. I did not get any rebate grant
4. I paid 2.99% and soon 20% on a loan for an overpriced AC unit ($22K!) and no 0% government loan
If the agent from this company showed up on your door, just shut the door!
- Approximate cost of services:
- $22,000.00
- Company Response
We sincerely apologize for the inconvenience you've encountered. Please reach out to me directly via email at Saveena.sapra@provincialsmarthome.com so that I can assist you right away. You can download our PHS APP and book an appointment. Hope to hear from you soon!