Provincial Smart Home Services

Big NO for the heat pump, water heater other services provided by this Provincial Smart Home.
Hi,
I have been making multiple service calls and nothing was fulfilled.
Since heat pump, water heater installed in my home I have been facing multiple issues and too much stressed due to various problems following
1. High in hydro bills (300% increased)
2. No efficiency in heating
3. Family members fallen sick due to low heat.
4. No agreed Bill credit for hydro was happened.(2000k) waiting for more than three months.
5. No water but out and getting penalties from Kitchener utilities since OCT.(wrongly suggested for heater electric due to that high electricity consumption in water usage )
6.No initiation done for provincial debate program.
7. High stress & frustration spoiling my health due to this wrong decision of heat pump installation

Note: Promptly financed amount is debit from my bank account monthly twice since once OCT.