Air Care Home Services

Fireplaces
Toronto ON M5H 2N2
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Fireplaces
Air Care Home Services
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72%

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Reviews by rating (past 12 months)
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Reviews for Air Care Home Services

Average customer rating:
9.8 10 (76 reviews)

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Private User
Private User
Private User reviews Etobicoke, ON
10/10

Update to safety standards and operational

Excellent professional technician who updated an old gas fireplace to required standard and functional - clean, efficient and courteous.

Approximate cost of services:
$4,000.00
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Company Response

Dear Client
Thank you for your feedback And thank you for choosing us again to take care of your fireplace.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Michele in Vaughan
Michele in Vaughan
5 reviews Vaughan, ON
10/10

Majestic fireplace service and repair

Alex came out and was very knowledgeable and courteous. He explained our options and completed our service request in a timely manner. The service was great and we would recommend Air Care Home Services in the future for gas fireplace repairs.

Approximate cost of services:
$1,700.00
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Company Response

Dear Michele
Thank you for your feedback And thank you for choosing us again to take care of your fireplace.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Chris in Toronto
Chris in Toronto
2 reviews Scarborough, ON
10/10

Napoleon Gas Fireplace Service and Repair

Quick response to my request and questions. Alex provided all the costs and explained the process up front. Courteous, respectful and a pleasure to work with. Will be calling them back for all my Gas needs.

Approximate cost of services:
$1,600.00
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Company Response

Dear Chris
Thank you for your feedback And thank you for choosing us again to take care of your fireplace.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Private User
Private User
1 review Aurora, ON
10/10

Service, Seal and Fixed up our fireplace

Sealing and Repair done right. My fireplace wasnt working correctly since I purchased my home. I tried multiple people, and they werent able to solve my problem. Air Care Home service came the same day to fix my fireplace and seal it. Im very happy with the service and will use it again.

Approximate cost of services:
$784.00
Was this review helpful?
Company Response

Dear Client
Thank you for your feedback And thank you for choosing us again to take care of your fireplace.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Karen in Toronto
Karen in Toronto
2 reviews York, ON
10/10

Gas fireplace repair

Person answered request quickly & arrived on time. He was knowledgeable, & polite.
He had needed parts and things were fixed quickly.

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Dear Karen
Thank you for your feedback And thank you for choosing us again to take care of your fireplaces.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Cynthia
Cynthia
7 reviews Etobicoke, ON
10/10

Our only call for anything gas related

This is the second time weve called on Alex from Air Care. He is honest, reliable and knows what hes doing.
We had a gas log set replaced by someone else months ago and we Hated it. Alex was able to make minor changes that made a very significant impact in the aesthetic of the fireplace.
Wouldnt call anyone else and very highly recommend.

Approximate cost of services:
$800.00
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Company Response

Dear Cynthia
Thank you for your feedback And thank you for choosing us again to take care of your fireplaces.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Niki
Niki
2 reviews Vaughan, ON
10/10

Service vs Replacement

We were quoted over $6000 for a new fireplace, without any repair options. Found Air Care Home Services on Homestars, Alex was knowledgeable from the first phone call. Alex scheduled an inspection and we decided to service the fireplace instead. Alex was friendly, knowledgeable, thorough and kept the area clean. Our fireplace looks and works like new with a few extras, for a fraction of the price. We are so happy!

Thanks so much Alex and thank you Air Care Home Services!

Niki

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Dear Niki
Thank you for your feedback.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Private User
Private User
Private User reviews Whitchurch-Stouffville, ON
10/10

Gas fireplace cleaning/maintenance and reseal

Fantastic job. Very friendly and efficient. Provided great guidance on maintaining my fireplace. Would definitely recommend.

Approximate cost of services:
$588.00
Was this review helpful?
Company Response

Dear Client.
Thank you for your feedback.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

Private User
Private User
Private User reviews Toronto, ON
1/10

Disappointing Work, even more disappointing customer service

I hired Air Care Home Service back in mid-November for wood fireplace cleaning and inspection. I was looking forward to the use of the fireplace during the winter months, and knew it hadn't been cleaned for at least a decade. I was initially happy with the response time, service booking and pricing. Team arrived within 48 hours, completed the service very quickly (too quickly), and apparently not much soot came out of the chimney. Surprised to find that there was no inspection to the full chimney stack as advertised, I was told that only happens if there is visible damage apparent. I had no complaints initially.

However, in December when the weather changed, and I prepared the fireplace for its first use of the season, several significant issues became apparent. Firstly, the team had damaged the damper. I know it was working, becaused I tested myself before I called for service. Yet after the service was completed, the latch handle had become detached from the damper panel. Secondly, it appears all of the soot that was flushed from the chimney became lodged behind the damper panel. This included debris, soot and pieces of chimney brick. Even the most cursory inspection by the team after the work was completed, would have discovered this. Yet this very obvious damage went completely ignored, either negligently or deliberately. Once I discovered the damage, I immediately attempted to contact Air Care Home Service, but all of my calls, emails and messages have been completely ignored. I didn't pay much for the service in the grand scheme of things, but they damaged my property and ghosted me after.

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
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JHam
JHam
1 review Mississauga, ON
10/10

Fireplace fixed!

We had the motherboard replaced in March of 2023. In October, when we tried to use it, no pilot. The previous contractor was here for 3 hours on the phone with napolean. He didn't know his stuff. Alex came in had it fixed and running within half hour. Awesome job and I would highly recommend. Thank you, Alex!

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Dear Client.
Thank you for your feedback.
we appreciate your time on reviewing our services to fix your gas fireplace.
We're looking forward to serving you in the future.

Eric Cohen
Owner.

Air Care Home Services
Gas fireplace | Chimney | Masonry | Duct cleaning
437-328-9434

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Care Home Services

Air Care Home Services, is committed to excellence in every aspect of our business.
We uphold a standard of integrity bound by fairness, honesty and personal responsibility.
Our distinction is the quality of service we bring to our customers. Knowledge of our trade combined with the ability is what makes us true professionals.
Above all, we are watchful of our customer's interests and make their concerns the basis of our business.
we specialize in :
• Gas fireplaces, maintenance and repairs.
we service,clean,inspect an repair all types of Chimneys pallet stoves and gas fireplaces.
• Chimney Cleaning and Repair .
• Brick work Masonry, Tuckpointing,Chimney cap Concrete crown and Rebuild Chimney.
• Air Ducts and Vents Cleaning.
• Dryer Vents Cleaning.

We Service all brands:
Napoleon
Heatilator
Heat N Glo
Valor
Majestic
Montigo
Continental
Town &Country
Vermont
brick wood chimney
chimney insert and more.

Call us today to book your diagnostic and inspection - 437-328-9434

CATEGORIES
Fireplaces
PRODUCTS
Greenfiber Owens Corning touch and seal Napoleon Heat N Glo Valor Montigo Continental Majestic LY Chimney supply bacc fireplece brothers Rockford Chimney Supply Fireplaces and Chimneys | ECCO Supply Fireside Chimney Supply
SERVICES
Gas fireplace Repair and Cleaning Chimney or Fireplace - Clean and Inspect. Soundproofing Chimney Caps Chimney Crowns Chimney and Fireplace Rapiers. Dryer vent cleaning
BRANDS
DuraVent Cleanburn Wholer US Fireplace products crown safe
SPECIALITIES
Fireplaces Chimneys Home Energy Audit Insulation
WEBSITE
https://aircarehomeservice.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Credit Card Cash
LICENSES
88823211546TX
LIABILITY INSURANCE
Yes
DIPLOMAS
ISR TAV INSULATION
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.