Almar Energy Group

I initially got in contact with Vittorio because Enbridge was relocating my gas meter and I needed someone to reconnect it. Vittorio was the most responsive and most informed of all gas fitters I spoke to. He was even willing to adjust his schedule to accommodate my situation when we (parents and two little kids) could be without gas for heating, cooking or hot water over night. Eventually we had to reschedule and Vittorio was very understanding.

Vittorio continued to help me over the phone as I dealt with Enbridge. While working on another project near my house, he even stopped over to have a look. During this time, he also took the time to find an ideal place for the meter and took all measurements so that he can design the gas a new gas intake for our +100 years old house.

During the visit, Vittorio noticed that there was a lot of air leaks from air vents. He explained to me how it should work and how he could fix it for me. He also noted that there was an airtake that seemed blocked. All this to say, my heating and cooling system were wasteful at the expense of my pocket book and the environment.

Two days later Vittorio sent me three quotes with three options: just the gas work, gas work + sealing the vents, and gas work + seal vents + insulate the vents. I appreciate that he was timely on this. I also think it's above and beyond that he gave me three options.

We agreed on the option and dates. Before he could start, I also needed more help discussing plans with Enbridge and Vittorio jumped on the call right away. He helped work out questions to ask and even stepped in to talk to Enbridge crew so that they could align. During that time, the path forward for the gas meter became clear to my relief. This was above and beyond.

When Vittorio came to work at my house, he arrived on time and has been communicative beforehand. He was super prepared and pre-empted all the constraints of my century old house. Everything was done with the specified time even though there were some contingencies like pipe needing to go around a post.

Vittorio is generous man committed to hard work and quality work. He found way more holes/gaps in the vents than originally thought and diligently repaired all of them. In the end he used more material than he had thought, but was never deterred. He even diagnosed the broken humidifier and heat exchanges that came with the house.

During his time at my house, Vittorio taught me so much about our heating system. He even suggested some projects I can do myself to improve energy efficiency of my home and showed me how I can do it myself. This comparable to teaching a person to fish rather than sell them fish. I am thankful to Vittorio for this.

My family is grateful to have Vittorio in our lives and would recommend him to anyone. I am most grateful because his work has resulted in our heating and cooling system being more efficient and safer. Our air intake now works as it was designed to, which means there is greater air circulation of air and all air is filtered. And all of this while saving money and the use of energy...for our future.

I already have a few more projects lined up with Vittorio!