MTS Custom Contracting

General Contractors
Burlington ON L7S 1A9
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General Contractors
MTS Custom Contracting
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31%

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Reviews by rating (past 12 months)

Reviews for MTS Custom Contracting

Average customer rating:
4 10 (5 reviews)

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Private User
Private User
Private User reviews Burlington, ON
0/10

Awful Renovation Experience

I would not recommend this company to anyone. They were very disorganized and dishonest through the whole, extremely long process. The project took months longer than discussed and there was no communication. The owner went completely non responsive half way through. The people they hire are absolutely not qualified. So much damage to our home. I regret hiring them.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Burlington, ON
0/10

Horrendous

Working with MTS was an absolute nightmare. As soon as they have your deposit, its all down hill from there. There was absolutely no proper supervision of our project. Our renovation was supposed to be well under a month, but it took them several months to do a terrible job. They destroyed several aspects of our home including our dining room ceiling below the ensuite being renovated. They not only broke through the ceiling, but the tiling was so poorly done, water leaked through creating several ugly brown spots. Not a single person we interacted with, that is employed by MTS, was qualified. Our project was left in a terrible, unsafe state that required several repairs. There were long nails sticking out of trim and storage panels. There is zero communication. You are always chasing them down to come and complete any work. We would not recommend this company nor this experience to anyone.

Approximate cost of services:
$18,000.00
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Private User
Private User
Private User reviews Burlington, ON
0/10

Did not deliver what they agreed, did not have a new deck after nearly 2 yrs since signing contract

I signed a contract for a new deck nearly 2 years ago. A deck has still not been built. I kept getting excuse after excuse from this company, including, but not limited to: covid testing, firing his designer, being too busy, emergency-related trips. A deck permit hasn't even been applied for in the nearly 2 years since paying the deposit. I have a recorded call from the city that confirms this. This company refuses to return my deposit. The deposit is another issue. It was implied that my deposit of $1130 was toward the construction of the deck, as the deck construction was worded in the contract. $791 was for the permit and the design/drawing of the deck. This company claims I did not pay a deposit on the deck, which is also not true.

If you paid a company a deposit to build a deck and didn't have a deck after nearly 2 years, despite repeated attempts, you would be leaving the same review too. I do not recommend any dealings with this company. They should get zero stars.

Approximate cost of services:
$1,921.00
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Private User
Private User
0 reviews Burlington, ON
10/10

Kitchen Renovation

We had an old dated kitchen and MTS opened it up and made it amazing!

Approximate cost of services:
$40,000.00
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Company Response

Thank you so much!
The MTS Team

Private User
Private User
0 reviews Hamilton, ON

First Review

10/10

Brand new laundry and bar cabinets

Recently had bar cabinets , sink and laundry cabinets and sink installed. Matt and his crew at MTS are excellent workers, fast, efficient and very reliable! Very happy with the laundry and basement bar area I highly recommend Matt and his crew at MTS

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your great review!
The MTS Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MTS Custom Contracting

MTS Custom Contracting is a turn key contracting company that takes care of all your renovation needs, from concept, design, city permits, demolition, build including electrical, plumbing and whatever else your project requires of us. One call or message to us will lead you down a path of professionalism from ...
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