Scrub-A-Tub Cleaning Services

House & Apartment Cleaning
Toronto ON M1B 3C6
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HomeStars
House & Apartment Cleaning
Scrub-A-Tub Cleaning Services
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81%

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Reviews by rating (past 12 months)

Reviews for Scrub-A-Tub Cleaning Services

Average customer rating:
8.8 10 (16 reviews)

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Private User
Private User
Private User reviews Brampton, ON
1/10

Asked for deep clean and it wasn't done

I asked for a deep clean and when they completed the work my family had to call them back because it wasn't done. They use the same cloth to clean toilets and other parts of the house. I saw with my own eyes. They smell like cigarettes I thought something was burning. I placed a review on Google and they had it removed saying that they didn't clean for me. I'm just stating the facts. I had high hopes hiring a black owned company and it fell through with much disappointment. Even when I called then back to finish the deep clean it still wasn't done properly

Approximate cost of services:
$400.00
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Private User
Private User
Private User reviews Brampton, ON
0/10

Deep cleaning gone wrong

TERRIBLE CUSTOMER SERVICE AND TERRIBLE DEEP CLEAN!

I had a cleaning done at my home February 25th and again the following week due to negligence from your cleaners! my home still wasn't cleaned properly even after the second time. decided to write to you and express my disappointment with your services, HOWEVER I HAVENT HAD A RESPONSE FROM MANAGEMENT!

You had two cleaners come to my empty home for a deep clean. your cleaners were very nice but they reeked of cigarettes. The smell was unbearable.

This was supposed to be a deep clean, however your cleaners only did surface cleaning!

your cleaners used the same rag to clean the toilets and other surface areas, this is very unhygienic. The steam cleaning was only done to the upstairs washrooms but not down stairs ( confirmed by your cleaners). The walls in the bathroom were not wiped down, the grout in the tub was not cleaned properly ( still brown) and hair in the drain. The baseboards were not cleaned, the light fixtures still have dirt and handles were not disinfected, the dishwasher had food in the filter. I will be attaching pictures so you can better see ( these pictures were taken when we moved in).

I trusted your company to do this clean because you advertise a checklist on your instagram but most of these things were not done.

I paid over $400 to have a DEEP CLEAN done to our new home. Unfortunately it is difficult for me to reclean everything that was missed because I am 8 months pregnant ... hence why I invested to have the cleaning done prior to us moving in..

** I have many more pictures but this is all that would upload*

Approximate cost of services:
$406.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Incredible service

I could not have asked for a more thorough cleaning. This was, by far, the best experience I've had with a cleaning company. 10/10!!! Thank you so much for making me feel happy in my home again.

Approximate cost of services:
$120.00
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Company Response

We are truly happy to hear this! Thank you for this feedback and we will keep doing our best to meet customer needs.

Savedra
Savedra
1 review Toronto, ON
10/10

Service

I highly recommend their services. They know what they are doing and satisfying at 100% of their customers needs

Approximate cost of services:
$100.00
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Company Response

We can't help to help you again! Thank you!

Private User
Private User
Private User reviews Brampton, ON
10/10

House cleaning

Fantastic service will be using them in the near future thank you so much for the service

Approximate cost of services:
$250.00
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Company Response

You are very welcome! Thank you for the feedback!

Private User
Private User
Private User reviews Toronto, ON
10/10

Reliable & Quality Work

Ive been using Scrub A Tub for weekly housekeeping services over the last 6 months and I couldnt be happier. I dont always have the same housekeeper with each clean but each person Ive had has been punctual, professional and meticulous with the job they do. Follow up with customer service is quick and easy. Will continue using them for my weekly service.

Approximate cost of services:
$250.00
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Company Response

Thank you so much for this feedback and we will continue to deliver on our service! We won't disappoint you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing service, my apartment is sparkling!

I recently hired Scrub a Tub to fix up my place, and they were absolutely fantastic! Their team was professional, arrived on time, and provided top-notch service. They paid attention to every detail, leaving no corner untouched. They respected my property and handled everything with care. I highly recommend Scrub a Tub for their exceptional service and efficiency. They truly transformed my condo into a spotless and fresh living space.

Approximate cost of services:
$350.00
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Company Response

Thank you for that feedback! We were happy to help and look forward to doing it again :)

Julian in Toronto
Julian in Toronto
0 reviews Toronto, ON
10/10

Loved the Service

Did a deep clean of my kitchen and 3 bathrooms. Monica was amazing. She is very very dedicated to her work and I also needed some extra stuff done, and the communication with head office was smooth! Will use them again, without a doubt.

Approximate cost of services:
$245.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service

I have used them twice in the past and I have yet to be disappointed. I am very happy with the service I received!

Approximate cost of services:
$350.00
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Company Response

Thank you for this feedback, we appreciate it as always!

Private User
Private User
0 reviews Bradford West Gwillimbury, ON
10/10

Cleaning Service Above and Beyond

I found this cleaning service via a social media group and took a chance. After connecting with Meka and having one cleaning session, I was so impressed, I called back and arranged for a monthly service. The associates are polite and I am never disappointed. Thank you

Approximate cost of services:
$160.00
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Company Response

Thank you Kesha! We will strive to continue to make sure you remain happy. It's been a pleasure servicing your home these last few years.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Scrub-A-Tub Cleaning Services

Scrub-A-Tub Cleaning provides highly comprehensive, cost-effective, and professional cleaning to residential and commercial homes. Scrub-A-Tub has been meeting the cleaning needs of satisfied customers for the last 4 years and we wish to make your life easier by taking care of all of your cleaning needs so you can focus ...
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