PRO FLO Drainage & Landscape Construction

Drainage Contractors
Surrey BC V3W 0M6
Write a Review
Write a Review


HomeStars
Drainage Contractors
PRO FLO Drainage & Landscape Construction
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for PRO FLO Drainage & Landscape Construction

Average customer rating:
10 10 (7 reviews)

Sort by

TNg in Burnaby
TNg in Burnaby
2 reviews Vancouver, BC
10/10

French Drain installation; Regrade and repave walkway

John, Chlorice and Sean provided excellent service. They were reliable--project completed efficiently and on time. Appreciated the care they put into the work. Highly recommend.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

We sincerely appreciate the time you have taken to share your experience with our company and crew. We take pride in all of our projects, big or small, to ensure 100% satisfaction when we are done your project. Thank you from all of us at PRO FLO Drainage & Landscape Construction.

geraldine_kennedy
geraldine_kennedy
0 reviews Delta, BC
10/10

Perimeter drainage - replace existing

Remove and replace perimeter drainage system, subsequent repair/replace concrete & asphalt areas removed during excavation. Quality work, competitive pricing, suggestions for improvements, attention to details, addressed any questions or concerns, job site tidied before leaving each day. Would recommend John & crew from Pro Flo.

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write this review. We believe it is important to establish an affordable plan based on customers needs. Keeping the flow of communication open as we progress through the project is also key to ensuring the customer is aware of the process and timelines. All of us at PRO FLO Drainage & Landscape Construction appreciate your kind and positive feedback.

Private User
Private User
3 reviews Surrey, BC
10/10

Perimeter drains with new sump then landscaping

John and his team have done a great job from start to finish.

We originally hired Pro Flo to resolve water leaking into the basement. John reviewed the site and produced a clear estimate. The nature of the project it ran from late Fall and Winter. It took some time as it is weather dependent mostly such timing to pour concrete, etc.

Each stage was completed in a professional manner to keep the job site safe and secure with minimal disruption. The work was completed and coordinated so that we had suitable house access and no interference with another trade I had on site doing unrelated work in some of the same area. At the end of every day's work the site was cleaned, loose fill covered against weather, unsafe areas marked and closed off, temporary fencing setup to prevent dog from getting out, walks and driveway swept.

John was thorough, professional and his pleasant manner was evident with the respectful and thoroughness of the rest of the crew.

After the perimeter drains (posted cost was for drainage work only) we decided to to go ahead with further additional work from John to landscape a raised area in our back yard that was sorely neglected. With a new retaining wall, fill, grading. laying turf and new fencing it looks terrific. We will get good use out of this recovered space.

And I have now requested a new quote from Pro Flo for a smaller job to resolve annoying issue with an area at my driveway.

Pro Flo is great to work with and I am very happy with the completed projects.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

We appreciate you taking the time to share your experience with our company. Water leaking into your home can be stressful. We are happy that we were able to identify the problem and provide a solution at a fair price. We aim to ensure minimal disruption and safety for the homeowner from start to finish. Thank you for confirming the care and respect for your home and space that we exercise while we are providing our services on your project. Thank you for choosing to work with us

Colin in Vancouver
Colin in Vancouver
1 review Vancouver, BC
10/10

Relocate sump to exterior of house, add a drain to driveway, regrade drain tile, etc.

I am very pleased with the work done by John and his team, and I highly recommend PRO FLO Drainage & Landscape Construction.

I had a failed check valve in the sump. Because my home is a late 1960s Vancouver Special, the sump is inside the house, causing a big stink in the basement. I've had other drainage companies look at it, charging lots of money but not actually solving the problem.

John from PRO FLO offered several good options to fix this, informing me of the benefits and disadvantages of each approach. His proposal for the long term fix, to move the sump outside - was very reasonably priced, and it would allow me to fix some of the other problems caused by the previous homeowner.

John is accurate in his estimates, on-time and reliable, and true to his word. Him and Greg are experienced and careful, consider the impact of what they do, check everything, and kept me updated throughout the process. Their work is outstanding; they are very modest so I wish to brag on their behalf.

Everyone in this house is super happy with their work.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you for taking the time to share your experience. It is our policy to ensure that through the free on site visit and quote process that you as a customer feel educated about your drainage system and current city codes, so that you can make an informed decision on how to repair or replace part of your drainage system, if required. We work to establish a plan based on your needs at a fair price. We take pride in our reliability and communication from your first point of contact with us to finish. From all of us at PRO FLO, thank you for choosing to work with us.

Cc
Cc
0 reviews Maple Ridge, BC
10/10

Drainage for yard

Successfully added extra drainage to fix standing water near house foundation. They were fast, to come out and give me a quote and quickly got the job completed. Very happy with the work done.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Thank you for taking the time to leave us a review. Your project had some urgency to it and we were happy to be able to get it done for you quickly. We strive to ensure your experience with our team is timely and positive from the first call to the end of the project. We appreciate your business.

Sally, Vancouver in Roberts Creek
Sally, Vancouver in Roberts Creek
2 reviews Vancouver, BC
10/10

Concrete placing, perimeter drainage, drystone wall building, landscaping prep

ProFlo completed a multi-faceted project at our home recently, including replacing a rubble wall with a proper Allan Block retaining wall, as well as upgrading perimeter drainage for our 1950’s house, replacing worn sidewalks and concrete stairs and walls. With concrete work complete they then built a beautiful drystone wall and prepped several areas with garden beds, ready for planting. I was not able to be on site during much of the work, but John and his son Leo kept me up-to-date with photos and Facetime reviews throughout each phase of the project, saving me a lot of travel time.
John and his crew did an excellent job, from start to finish. His quote was comprehensive, and when I added extra projects to the job, he priced them fairly. The crew showed up punctually and they were a pleasure to work with. It was a much bigger job than I had realized, but they made it look easy. Watching the concrete placing was incredible; both John and Leo are skilled artists…both in finishing the concrete surfaces, and in placing the large granite rocks for the drystone wall…perfectionists. They went the extra mile on the evening of the pour to protect the fresh concrete from a rainstorm. When the forms came off everything looked so much better…what a difference.
They have a small backhoe with rubber treads that had minimal impact on our lawn, and more importantly on our neighbour’s lawn which they had to access to build our new retaining wall.
And finally, they took care to clean the site and leaving the lawn and garden beds top-dressed.
Thanks to John and Chlorice, Leo, Adam and Anthony. They are a great family crew, so personable and easy to work with. I look forward to Part 2 of the project when they come back to work next year on the walls and patio in the back of the house.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review about your experience with PRO FLO. We are thrilled that you are pleased with your overall experience in working with us. We believe good communication from start to finish is very important. Customer experience, satisfaction and quality workmanship is our top priority, and your review reaffirms the hard work and attention to detail that we put into our projects. It was a pleasure working together with you and contributing to turning your creative vision into reality. Thank you for appreciating the small details and effort we put in to ensure the project experience from start to finish is top quality. From all of us at PRO FLO, we appreciate your business and thank you for your kind words.

Private User
Private User
0 reviews Vancouver, BC

First Review

10/10

Drainage System

Professional experience from beginning to end. John and crew replaced our drainage system. Top quality job completed ahead of schedule with great attention to detail and constant updates throughout the process. Very happy with the end result. I would definitely recommend Proflo Drainage and Landscape Construction to friends and family.

Approximate cost of services:
$13,500.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review of your experience with the Pro Flo team. We believe good communication from start to finish is very important. Customer experience, satisfaction and quality workmanship is our top priority. We are pleased that you are very happy with your overall experience working with us. From all of us at Pro Flo, thank you for your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about PRO FLO Drainage & Landscape Construction

Over 30 years experience in providing drainage solutions such as:

Sewer & Water Main repairs and replacements
Perimeter drainage/Drain tile repairs and replacements
Flushing & Video Inspections
Foundation crack repairs
Sump installation
Troubleshooting

Other services include:
Retaining walls
Sidewalks
Patios
Stairs
Wood decks & fencing
Mini Excavator
General Landscape Construction

CATEGORIES
Drainage Contractors
WEBSITE
https://proflodrainage.com/
YEAR ESTABLISHED
2001
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.