CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

We had full frame replacement of 5 windows and 3 doors. Our salesperson was Steve from the Whitby location. His presentation impressed me from the initial meeting, compared to other companies I met with. Not only did he used to install, he was very thorough in the initial meet. He even gave a demonstration on the benefits of triple glaze pane windows with actual triple pane window samples. None of the other companies did that. I asked many follow up questions through email. Steve would call and email me promptly with detailed answers. He also showed and sent me many pictures of different alternatives of window and doors installed. This helped me visualize what the end product would look like, depending on different choices of combinations.

I believe the contract was signed around Canada day weekend and by Aug 14, all 5 windows and patio door was made, ready for install. Install took one day.

The other 2 doors were custom made so as expected, took a bit longer, and was ready for install by Sept 5 and only took about 5 hours to install.

Thank you Tom for re-checking measurements, Mike for updating me when the products were ready for installation, Nadia for the invoicing, and Alex and Yuriy for your beautiful installation. Alex and Yuriy were so clean and neat, hardworking and dedicated to the installation.

Consumer Direct has a local showroom in Whitby, competitive pricing, no credit card service charge, and are Window Wise certified.

I dealt with so many people at Consumer Direct and everyone was so accurate, great at communicating, and keeping me updated, it made the entire process so easy.

From start to finish I was extremely impressed.
John was very knowledgable and helpful in explaining the various door options suitable for my entrance. He took the time to listen and to provide me with what turned out to be the perfect door!!
Alex arrived a few days later to take the measurements and he reassured me the installers would provide the additional casing to cover the extra space opening.
Danilo and Pavlo arrived weeks later to intall the door and I was beyond impressed with their professionalism and their work ethic. They were very respectful and caring, leaving my home spotless.
I absolutely would recommend Consumer Direct Windows and Doors to anyone looking for doors and windows. I am extremely happy with my new door!!

I was looking to replace some windows in my 20 year old home. I asked for recommendations on the community group site . There were several consumers that recommended this company and specifically Jerry .
I contacted Jerry, who patiently listened to my needs. I sent photos. From there he sent Tom, to measure. Tom was extremely knowledgeable and courteous and explained next steps and differences in windows that I had questions about. The installers were excellent, polite and left the work area spotless. Highly recommend! Will be using this company on-going.

Had 100 year old windows in bedroom and wanted them replaced. Called them. Great communication with Jerry the sales person. Workers arrived as scheduled and quickly went to work. Did a super job getting out the old windows and putting the new ones in. They were very professional doing the job and left no mess.

Very happy with how quickly the two men were in replacing our windows in our living room and our bedroom. They look amazing from the street. I would highly recommend Consumer Direct windows to family and friends.

My husband and I got windows in our entire home and new French doors. The team was incredibly thorough, detailed and organized. They worked over a 3 day period to make sure everything was perfect and the entire time were very contentious of our babys nap schedule and making sure the entire area was clean for her. We are so grateful and impressed!

David and his team promised and delivered without any issues.
I had 10 windows and one patio door replaced.
The new windows and patio door look great.
If you are looking to renovate and have new windows and patio door done, I highly recommend working with David - he is very knowledgeable and works with you to make sure you are looked after well.
Any follow up and serving was done hassle free.
Do not hesitate - Go ahead with your project with this company.
You cannot go wrong.

This company was great. The salesman Jerry, was patient and very informative. Really listened to what we could afford and helped with a great package and deal. The experience with the office setting up measurement visits, payments and window delivery and installation was all very clear and easy. The two men who came to measure and the two men who came to install were all so polite, efficient and left no mess. When it is time to replace other windows we will not look anywhere else. Thank you so much!

Mike and his installer Emery were fantastic! Can't go wrong. Windows look great perfect match!

The sales representative was very informative nd explained the process well He also followed up until installation was complete to ensure satisfaction. The installation was well done and quick the crew did a good job of cleanup after completion.