Daytona Homes Saskatchewan

We moved in to our new Daytona home in April 2021 & it has been the worst experience. Just to name a few, we had upgraded to triple pane windows & double pane were installed, If we didnt catch it nothing would have been done, they brushed it off like it was no big deal, & scratched our windows during the swap. Our garage door was back ordered, & when it arrived they installed it on our neighbours who took possession 2.5 months after us, when we questioned it we were told they were different specs which was not the case as it is the exact same model of home, so we waited 5 months for our door to be installed. We were told our driveway would be poured in June, after multiple ignored emails it wasnt completed until September, we upgraded to a trench for drainage and they forgot to install it and ended up cutting a messy hole in the new concrete & the low end weeping tile underneath the walk way was all crushed, we had to pay our landscaper to reinstall it with a heavy duty weeping tile to ensure we did not have any back flow. Daytona refused to do anything about it, besides touch up the jagged hole with some silicone, the construction mgr inspected it and says it looked good. Shortly after the driveway was finally poured it started flaking & we had to wait until summer 2022 for them to come up with a plan as it was obviously a bad mix/poured too late in the season. They decided in sept 2022 for a cheap fix they were going to apply a coating over top of the existing concrete, then realized (after months of waiting) it was too far gone & advised that wed have to wait until the following year to have it replaced. We were told we would be priority and promised mid June, no one showed up or informed us of any delays, everyone else that had driveway issues and moved in months after us had theirs redone before. Ours was ripped up July 4th, front steps and railing were removed & thrown into the rocks, & then left that way for 2 months which made it challenging climbing into the front entrance or walking between rebar, we were left with no updates whatsoever. When the railing was re-installed, it was crooked with missing bolts. Garbage & coffee cups were left from the workers & the sand was poured right over top and rebar was installed. We then waited another month for the concrete to finally be poured in August, luckily I happened to be home that day, otherwise they would have forgotten the trench a second time, but I was able to notice just in time. Our new landscaping was ripped up July 3rd & took until September 14th to be repaired (I had to keep following up as we received no updates at all). Prior to the driveway repair we were reassured twice that, if necessary, they would call our landscaper back to do the repairs. After 2.5 months of having our yard ripped apart & waiting for an answer, they said they were shopping around for landscaping quotes and decided to use their own landscaper, again to save on costs. It was now October & we had yet for our landscaping to be completed.Turns out, the concrete was poured differently & did not line up with our landscaping, so they planned to patch it with a piece of artificial turf rather than replacing it as it wouldnt match especially after a year of sun exposure etc, the bricks are uneven & the ground wasnt levelled prior to re-installing. We were told they would be back in the spring (2024) to repair along with the parging that was damaged during the driveway removal, I sent a reminder email to warranty in April & had to send multiple emails as no one got back to me, & was given an update on July 17th that the contractors would be out in approx 3 weeks, it is now October 2024 and still no updates whatsoever. We had multiple issues throughout the home building process and after taking possession, our concerns were escalated to the GM who passed the work back to the salesperson and warranty mgr, we also spoke with higher up regarding our terrible experience & he never did follow up just apologized & said they would make it right, which they never did and the construction mgr was extremely rude & condescending. I can honestly say, from the lack of professionalism of the staff, to the communication & overall experience from Start to finish I would 100% NOT recommend this builder to anyone, it takes months on end for an email reply & you constantly have to follow up. Once they have your money they dont care.