We were looking to finish a small-ish basement in our 100+ year old home. After getting quotes from 5+ contractors, we decided on Assured Basements after getting comfortable with the quality of their previous work, the level of communication and transparency that the project management would have, and the fair & competitive pricing.
Very happy with our decision - the work started almost immediately after initial deposit was provided, and progress was made almost every day from project start to completion.
Being price-sensitive, our salesperson - Mike - was very helpful in helping us understand the flexibility and tradeoff of our choices and project scope, and was also helpful in facilitating a line of credit for the completion of the work.
In our initial inspection and design session, Ryan & Hollis (the Project Managers) made sure our needs were understood and what options were available. Caneisha was instrumental in ensuring our design preferences were implemented and the 3D modeling accurately reflected what the "after" condition would look like. It was extremely valuable to have the entire team available on a WhatsApp group and their responses were very timely. Communication is absolutely crucial when dealing with the kinds of surprises an old house can hold!
Entire job finished within the estimated timeline of 10-12 weeks, even with some external factors outside of their control (custom exterior doors). We would happy to use Assured again if a future home basement situation calls for it, and would strongly recommend their business!
- Approximate cost of services:
- $80,000.00
- Company Response
Thank you for being a valued client @Andrew Parsons and we appreciate your trust in our company. Yes there were delays cause of the custom doors but we are happy to see that you and your family are a satisfied client in your newly renovated basement and will enjoy for the years to come. From the whole Assured Basements Team we wish you a great future ahead.